Earn More, Work Less

WORLD'S TOP 10

VACATION RENTAL MANAGEMENT

WORLD’S TOP 10

VACATION RENTAL MANAGEMENT

Earn More, Work Less

3000 +

homeowners

500 k +

reservations

1.2 mil. +

satisfied guests

Direct Booker won The Shortyz 2020 award for the best OTA/ online accommodation booking platform.

In 2018, Booking.com included Direct Booker in their TOP 11 highlighted list of top Property Managers around the world.

Airbnb named in 2018 our software Booker Tools as a preferred partner among 15 in the world and only in Southeast Europe.

Expedia listed our software Booker Tools as No.1 Connectivity Partner for 2020.

In 2020, RentalsUnited.com listed Direct Booker in Top 10 property management agencies in the world.

Booking.com named our software Booker Tools as Premier Connectivity Partner for 2021.

In 2019, Lider magazine declared Direct Booker as the 3rd fastest-growing company in Croatia.

WELCOME

HOMEOWNERS

Thank you for visiting the pages of Direct Booker, World’s TOP 10 Vacation Rental Management Company.

As you already know, you have 2 options regarding the management of your Vacation Rental.

You can do the management by yourself or let a professional do it.

But why should you pay extra commission to a professional Property Manager?

Approximately 40% of all Homeowners already gave trust to Property Managers, so there must be something worthy. We will try to give you the answers to what are the benefits of working with a Property Manager.

Whatever you may choose, there will be an essential question of who will invest time and who will generate more Revenue for the Vacation Rental – Book Nights multiplied with Average Daily Rate (ADR).

If you decide to work with a Professional, it is essential to choose the right Manager for your Property, and Direct Booker as a World’s Top 10 Vacation Rental Management fills many boxes that you may ask for, like experience, trust, security, peace of mind, success.


Nino Dubretić
CEO & Co-Founder

MEET US

DIRECT BOOKER

From starting with Vacation Rental Management in 2010 until today, we tested, applied, and finally perfected our business model down to the smallest details.

By choosing our management that is recognized as one of the best in the industry, you will join one of the World’s largest Vacation Rental Homeowners community

With the trust and daily growth of 3000+ Homeowners and their 8000+ properties in 12 countries, our business model proves on a daily basis that we know how to make more revenue while saving time for Homeowners.

Interested in how much your property could earn? Contact us.

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MEET OUR SERVICE

Direct Booker MANAGEMENT

When we started the business in 2010, one hotel agent was warning us by saying: “Are you aware of what you’re getting into? I have one meeting a year with the Hotel Manager to arrange annual rates for all the rooms, and you will have hundreds of directors with whom you will have to communicate on a daily basis, with constant rate modification”. 

Even today we often recall his words and although he was 100% right, we are more than proud to have transcended that industry specificity, and become one of the World’s Best Vacation Rental Management Companies.

Our Management comes in a package of proven services that gives Homeowners trust, security, and peace of mind that they have chosen the right professional to manage their property.

PRESENTING

Management Package

Management Package 1/6

Online Advertisement

Competitiveness guaranteed by covering all major Online Travel Agencies (OTAs) with Professional presentation and Auto-Customized offer to each traveler’s search requirements.

Management Package 1/6

Online Advertisement

Competitiveness guaranteed by covering all major Online Travel Agencies (OTAs) with Professional presentation and Auto-Customized offer to each traveler’s search requirements.

Optimized Online Advertisement on all major Online Travel Agencies (OTAs) is the first prerequisite to make maximum revenue for each property.

It is understandable that being present on more booking channels will give greater reach and to comply achieve more connections, properties need a Software module called Channel Manager.

Direct Booker provides in-house developed Vacation Rentals Software called Booker Tools. Integrated Channel Manager module will ensure an online presence on all major OTAs such as Booking.com, AirBnb, Vrbo, Expedia, Google, Tripadvisor +  direct-booker.com, and many more…)

Having a good online presence is not enough, as optimized advertising with the same booking conditions on all booking channels is crucial to make online presence successful.

Direct Booker makes an online presence for each property highly successful through Professional presentation and Auto-Customized offer for each traveler’s search requirements. Customized offer is a result of advanced software solutions of the Revenue Manager, Promotions, and Adjustable Payment & Pricing modules.

The Traveler makes Reservation based on the property specifications (quality, location, reviews…) but Property Manager plays the key role in maximizing revenue for the Homeowner by making a customized offer that will suit the traveler’s specific search requirements regarding the length of stay, a number of persons, payment & cancellation method, seasonality, booking window, etc.

Optimized Online Advertisement on all major Online Travel Agencies (OTAs) is the first prerequisite to make maximum revenue for each property. 

It is understandable that being present on more booking channels will give greater reach and to comply achieve more connections, properties need a Software module called Channel Manager.

Direct Booker provides in-house developed Vacation Rentals Software called Booker Tools. Integrated Channel Manager module will ensure an online presence on all major OTAs such as Booking.com, AirBnb, Vrbo, Expedia, Google, Tripadvisor +  direct-booker.com, and many more…) 

Having a good online presence is not enough, as optimized advertising with the same booking conditions on all booking channels is crucial to make online presence successful. 

Direct Booker makes an online presence for each property highly successful through Professional presentation and Auto-Customized offer for each traveler’s search requirements. Customized offer is a result of advanced software solutions of the Revenue Manager, Promotions, and Adjustable Payment & Pricing modules.

The Traveler makes Reservation based on the property specifications (quality, location, reviews…) but Property Manager plays the key role in maximizing revenue for the Homeowner by making a customized offer that will suit the traveler’s specific search requirements regarding the length of stay, a number of persons, payment & cancellation method, seasonality, booking window, etc.

Management Package 2/6

Revenue Management

Maximizing revenue to the Homeowners through the automatic Revenue Management module supervised by a personal Account Manager.

Management Package 2/6

Revenue Management

Maximizing revenue to the Homeowners through the automatic Revenue Management module supervised by a personal Account Manager.

Achieving maximum revenue is the main goal for each Homeowner. Besides Optimized Online Advertisement, there is still ongoing Revenue Management that needs to be done. 

The Revenue Management question of all questions is: What is the right price at the moment?

There is no fixed price for some period as the price depends on demand & supply at the moment, on period occupancy, on the booking window (early booking, regular, last-minute), on its own, and competitors’ booking dynamics and their reservations rates.

Setting up the right price for some period in a certain moment asks for a significant market database, knowledge, and complete automation.

Anything less is a set of data assumptions, trial, and error methods and without automation it is an expensive business model.

The advantage that the Property Manager has over the Homeowner is that it has more market data or to be precise it has more properties = more competitors = more reservations = more data to make the right decision at the right time to catch the optimum price at the moment. 

Direct Booker developed its own automated rate & restriction tool called “Revenue Manager” that makes regular calculations of property and its competitors reservations, occupancy, booking dynamics as well as booking window to automatically set up the right price at the moment.

Automatization is covered and controlled by a professional & personal Account Manager whose job is to make the right decisions at the right time using our rich revenue management experience. 

By exploiting a huge market data through the Revenue Manager module and with the Account Manager behind the command bridge we are making sure to get the most of each property revenue potential. 

Achieving maximum revenue is the main goal for each Homeowner. Besides Optimized Online Advertisement, there is still ongoing Revenue Management that needs to be done. 

The Revenue Management question of all questions is: What is the right price at the moment?

There is no fixed price for some period as the price depends on demand & supply at the moment, on period occupancy, on the booking window (early booking, regular, last-minute), on its own, and competitors’ booking dynamics and their reservations rates.

Setting up the right price for some period in a certain moment asks for a significant market database, knowledge, and complete automation.

Anything less is a set of data assumptions, trial, and error methods and without automation it is an expensive business model.

The advantage that the Property Manager has over the Homeowner is that it has more market data or to be precise it has more properties = more competitors = more reservations = more data to make the right decision at the right time to catch the optimum price at the moment. 

Direct Booker developed its own automated rate & restriction tool called “Revenue Manager” that makes regular calculations of property and its competitors reservations, occupancy, booking dynamics as well as booking window to automatically set up the right price at the moment.

Automatization is covered and controlled by a professional & personal Account Manager whose job is to make the right decisions at the right time using our rich revenue management experience. 

By exploiting a huge market data through the Revenue Manager module and with the Account Manager behind the command bridge we are making sure to get the most of each property revenue potential. 

Management Package 3/6

Guest Communication

Better Reviews followed by more reservations and higher Revenue through providing high quality Guest Communication.

Management Package 3/6

Guest Communication

Better Reviews followed by more reservations and higher Revenue through providing high quality Guest Communication.

It is very important for both Homeowners and Property Managers to provide quality guest communication before and after reservation is made with full support all the way through the departure date especially if any problem appears.

Guest Communication is directly connected with reviews and it has been proven so countless times that reviews have a direct connection with revenue. It can literally be seen the different revenue lines with two same properties by location, type and quality but with different reviews. Therefore, it is needless to say how important it is to have a good relationship with guests.

Direct Booker Professional AI guest communication and Customer Service department available 365 days/year to both Guests and Homeowners are rated in the last 2 years with 9.1/10 on 50000+ reviews.

After the reservation is done our AI guest personal interface comes to light. From reservation, payment, contact, and check-in details to adjustable arrival time, airport transfers, verified local services, FAQ, etc.

With always available professional Customer Service backed with AI solutions guest satisfaction is guaranteed.

It is very important for both Homeowners and Property Managers to provide quality guest communication before and after reservation is made with full support all the way through the departure date especially if any problem appears.

Guest Communication is directly connected with reviews and it has been proven so countless times that reviews have a direct connection with revenue. It can literally be seen the different revenue lines with two same properties by location, type and quality but with different reviews. Therefore, it is needless to say how important it is to have a good relationship with guests.

Direct Booker Professional AI guest communication and Customer Service department available 365 days/year to both Guests and Homeowners are rated in the last 2 years with 9.1/10 on 50000+ reviews.

After the reservation is done our AI guest personal interface comes to light. From reservation, payment, contact, and check-in details to adjustable arrival time, airport transfers, verified local services, FAQ, etc.

With always available professional Customer Service backed with AI solutions guest satisfaction is guaranteed.

Management Package 4/6

Administration Management

Calmness & Time saving by entrusting Administration to a professional Property Manager who manages it down to the smallest detail.

Management Package 4/6

Administration Management

Calmness & Time saving by entrusting Administration to a professional Property Manager who manages it down to the smallest detail.

When it comes to investing time in Vacation Rental Management besides guest communication, there are also administrative processes. 

Having properties on multiple booking channels demands automation and administration to make them all active and up to date online including all property details, prices, etc. Even though the process is done automatically from one system, it still needs to be done regularly.

Payments and invoicing the guests as well as VAT and other legislations are administrative tasks that must be regularly taken care of.  

Having a professional who takes care of administration is a time saver and one thing less to worry about.

When it comes to investing time in Vacation Rental Management besides guest communication, there are also administrative processes

Having properties on multiple booking channels demands automation and administration to make them all active and up to date online including all property details, prices, etc. Even though the process is done automatically from one system, it still needs to be done regularly.

Payments and invoicing the guests as well as VAT and other legislations are administrative tasks that must be regularly taken care of.

Having a professional who takes care of administration is a time saver and one thing less to worry about.

Management Package 5/6

Homeowner Interface

Unlimited access to Personal interface with all information, provides Homeowners business transparency and operational organization.

Management Package 5/6

Homeowner Interface

Unlimited access to Personal interface with all information, provides Homeowners business transparency and operational organization.

Using Vacation Rental Software gives you, among other benefits, all information at one spot which will make each Homeowner more organized and optimized

Direct Booker provides Homeowners’ personal interface through the mobile app and desktop version of our software Booker Tools.

Although all new information regarding bookings are automatically sent through email, Homeowners are using their personal interface as the main and only dashboard for their business.

Personal interface has all reservation details, arrivals, calendar, rates, invoices, statistics with the ability for Homeowners to update availability by themselves as well as to enter their own reservations (which is allowed in our business model and is free of charge).

Using Vacation Rental Software gives you, among other benefits, all information at one spot which will make each Homeowner more organized and optimized

Direct Booker provides Homeowners’ personal interface through the mobile app and desktop version of our software Booker Tools.

Although all new information regarding bookings are automatically sent through email, Homeowners are using their personal interface as the main and only dashboard for their business.

Personal interface has all reservation details, arrivals, calendar, rates, invoices, statistics with the ability for Homeowners to update availability by themselves as well as to enter their own reservations (which is allowed in our business model and is free of charge).

Management Package 6/6

Onsite Managament

Onsite Management (Cleaning, Check-in and Maintenance) beside requiring a significant investment of time, it also has a strong impact on reviews, therefore, leaving that service to professionals makes Homeowners completely carefree.

Management Package 6/6

Onsite Managament

Onsite Management (Cleaning, Check-in and Maintenance) beside requiring a significant investment of time, it also has a strong impact on reviews, therefore, leaving that service to professionals makes Homeowners completely carefree.

Did you know that the World’s 50 largest Vacation Rental Companies hold less than 2% of total  properties managed by Vacation Rental Companies?

It is because the VR industry is hyper-local as in the end somebody needs to clean the property, possibly make a check-in, and be at guests disposal during the stay.

So how we as a TOP 10 World’s largest VR companies brought this curiosity to an end?

We made our business model available to local entrepreneurs through franchising and by signing the Franchise agreement, they provide our standards and procedures at their location.

That way we provide local Homeowners the possibility to take our brand, management, technology, and support

It is well known that first impressions at check-in, high standards at cleaning procedures, and property general condition are the most important prerequisites for good reviews.

Direct Booker onsite management standards and procedures are part of the franchise know-how, and it is up to local franchisees to organize onsite management that includes cleaning, check-in, and maintenance.

Contact us to check if your local Direct Booker franchisee provides Onsite Management. 

Did you know that the World’s 50 largest Vacation Rental Companies hold less than 2% of total  properties managed by Vacation Rental Companies?

It is because the VR industry is hyper-local as in the end somebody needs to clean the property, possibly make a check-in, and be at guests disposal during the stay.

So how we as a TOP 10 World’s largest VR companies brought this curiosity to an end?

We made our business model available to local entrepreneurs through franchising and by signing the Franchise agreement, they provide our standards and procedures at their location.

That way we provide local Homeowners the possibility to take our brand, management, technology, and support

It is well known that first impressions at check-in, high standards at cleaning procedures, and property general condition are the most important prerequisites for good reviews.

Direct Booker onsite management standards and procedures are part of the franchise know-how, and it is up to local franchisees to organize onsite management that includes cleaning, check-in, and maintenance.

Contact us to check if your local Direct Booker franchisee provides Onsite Management. 

TERMS OF

COOPERATION

First things, first. Direct Booker Management is available in these countries:

Croatia, Italy, Portugal, Slovenia, Bosnia & Herzegovina, Serbia, Montenegro, Albania, Spain, Peru, Poland, Macedonia, Greece (in anticipation of new countries)

Did you find your country on the list? Great! Now check this out.

Homeowners need to have a renting permit and to agree with our business model regarding our management package.

Our trump card is investing in Homeowners satisfaction, and because of that, the contract with Direct Booker is maximum flexible and on an annual basis.

We are not here to persuade you to cooperate with us or to hold you if you want to leave.

This is a story of a small local company becoming a World-renowned brand.

We guarantee personal touch, honest partnership, dedication, and a proven business model.

The only question you need to ask yourself is: Can we Earn more for you while you Work less?

Interested in how much your property could earn? Contact us.

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What Others Say About Us

“I joined Direct Booker in 2011. They are my big support – it’s a group of young and motivated people willing to take on a challenge, learn, work and succeed. For me and my renting business they provide a much needed level of support and knowledge. With Direct Booker as a partner, I am confident in the success of my business.”

“Partnership with Direct Booker is a win-win situation, because they know how to get the maximum from the market. They bring us nice guests and take low commission fee. They take all the communication with guests, so there’s more time for me to take care of the apartment.”

“From day one, Direct Booker team recognized our efforts to build and equip our villa, and helped us with advice and support. We started a wonderful story to our mutual pleasure and we hope it will continue. The support they provide is extremely professional and efficient, but also friendly. Our young family is grateful for being a part of the Direct Booker family.”

“I feel safe and protected. Nowadays, less and less cash is used, and this is where Direct Booker helps me a lot. They immediately control whether a card is valid or not, withdraws money from the card, which I couldn’t do on my own. Direct Booker is not for Croatia but Switzerland. You get everything neatly written, a reminder when the guests are coming, from which country, what is the tax, whether he needs a crib, etc.”

Vacation Rental Management

 Online Advertising / Revenue Management

 Guest Communication / Administration Management

 Homeowner Interface / Onsite Management

Other Vacation Rental Solutions

 Vacation Rental Bookings – Book Direct with Property Manager

 Vacation Rental Software – Made for Professionals

 Vacation Rental Franchise – Start or Upgrade Business in your City