About us

World’s top 10 Vacation Rental Company & Technology Developer with a World’s Leading Franchise Model in a Vacation Rental Industry.

A story of a local vacation rental agency becoming a globally recognizable award-winning brand. 

Started from scratch 10 years ago Direct Booker became a World’s TOP 10 Vacation Rental Company who made from that experience a Franchise Business Model available for anyone willing to Start or Upgrade existing business on its own territory. 

Direct Booker Business Model helps Homeowners reach better results with their Rentals in The Short Term Vacation Rentals Industry.

By becoming a Direct Booker Franchisee you become our clone in a certain territory which should make you successful too. 

By purchasing the Direct Booker Franchise you get a complete solution of a well-established business backed with 10 years of experience and recognized as one of the best in the industry.

The business operating resources of Direct Booker Franchise comes in a package of registered know-how, technology, brand, and support….

Know-How is based on accumulated experience from the acquisition of the first properties in 2010. to the management of 8000+ units with 100 000+ reservations yearly in 11 countries through 24 franchises.

The business model relies on in-house technology development, a Channel Manager (CM) & Vacation Rental Software (VRS) preferred by the world’s largest OTAs (Airbnb, Booking.com, Expedia, etc. ) called Booker Tools.

Partnership with Direct Booker can be made through the rent of Booker Tools for your own brand (more info @ www.-bookertools.com) or with buying Direct Booker Franchise for specific territory (more info @ www.partners.direct-booker.com/franchising)  


  • In 2018., Booking.com included Direct Booker in their TOP 11 highlighted list of top Property Managers around the world.

  • Airbnb named in 2018. our software Booker Tools as a preferred partner among 15 in the world and only in Southeast Europe. 

  • In 2019., Lider magazine declared Direct Booker as the 3rd fastest-growing company in Croatia. 

  • In 2020., RentalsUnited.com listed Direct Booker in Top 10 property management agencies in the world. 

  • Direct Booker won the Shortyz 2020 award for the best OTA/ online accommodation booking platform.

  • Expedia listed our software Booker Tools as No.1 Connectivity Partner for 2020.
  • Booking.com named our software Booker Tools as Premier Connectivity Partner for 2021.

Direct Booker d.o.o.
Vukovarska 9, 20 000 Dubrovnik, Croatia

Business Manager: Stijepo Vezilić
Business Manager is responsible for the work of the tourist agency in accordance with legal provisions.

Phone: +385 (0)20 638 194
Fax: +385 (0)20 638 191
Email: info@direct-booker.com

Working time: 8 AM-12 AM

Commercial court in Split – permanent service in Dubrovnik

Registration number: 060285778
Service type: 79.11 Travel agencies services (NKD 2007)
Capital origin: 100% domestic capital – source FINA
VAT number: 60894893161

Privredna banka Zagreb d.d.
Radnička cesta 50, 10 000 Zagreb
IBAN: HR6423400091110551495
Core capital: 20000HRK paid in full

Members of the board: Nino Dubretić and Nikola Grubelić.

How to file a complaint

Pursuant to Article 6 of the Act on Provision of Tourism Services and Article 10, Paragraph 3 of the Consumer Protection Act, we inform service users that a written complaint to the quality of contracted services can be submitted:

by mail to: Vukovarska 9, 20000 Dubrovnik
via e-mail to: info@direct-booker.com
directly to any Direct Booker branch

Acknowledgment of receipt of the complaint will be sent to you without delay in writing. The response to the complaint will be provided in writing no later than 15 days after the receipt of the complaint.

Direct Booker d.o.o.
Vukovarska 9,
20000 Dubrovnik, Croatia