Reservation payments, cancellation and non-arrival fees, refunding advance payments, VAT obligations… These are all problems that often give a headache to vacation rental owners.

One of the great advantages for the owners who choose to work with Direct Booker is that they can rely on our Finance Department at any time, which greatly facilitates their work and helps with administrative issues. Here are just some examples.

1.Credit card billing

An increasing number of guests prefer card payments instead of cash payments in the accommodation, which is also an option on the websites such as Booking.com. It turned out that the possibility to use a credit card can increase the number of reservations, as well as the average rating, because you can avoid the payment topic at the check-in.

Direct Booker is offering the owners a possibility to make payments through cards, which makes it easier for them, but it’s also one of the safest payment methods for both, the owner and the guest.

On the websites where Direct Booker can charge the guest for stay, such as Booking.com, all non-refundable reservations are charged immediately and Direct Booker makes a weekly payment to owners, regardless of when the guest arrives. Regular bookings are also charged and paid to the owners before the check-in itself.

2. Security of reservation payments

Regardless of whether they are regular bookings with the possibility of free cancellation up to a certain period or non-refundable bookings that do not have the option of free cancellation, Direct Booker offers security for all the bookings.

Security is also enhanced by the automatic authorization of reservations which we do prior to check-in, which provides additional protection for owners. In case of cancellation of the reservation within the cancellation period, we follow the cancellation policies and protect the owner.

3. You do not have to worry about VAT on the commission of foreign websites

According to law, an owner who uses the services of a foreign agency or advertiser from another EU country which issues an invoice to the owner for their services, must request his VAT number and pay VAT on the commission amount.

In cooperation with Direct Booker, the agency takes over these obligations so that you do not have to request your VAT number or submit report every month.

Leave a Reply

Your email address will not be published. Required fields are marked *

Free Webinar: VACATION RENTAL TRENDS 2021; How to prepare for the upcoming season?

We can say that 2020 was one of the most challenging years for the tourism sector. The COVID crisis has triggered many changes in the world...

The recipe for success: Work, work, and work, and the results will not be missed

One of the most optimistic members of Direct Booker family is the Star Tim from Pula, Croatia. We spoke with Milena Nekić, Head of the DB...

“I like the most when I convince vacation rental owners for an action that eventually gives results.”

We spoke with Mario Pavlović, who has been working as an Account Manager for more than two years. He told us about his work experience and...